Frequently Asked Questions

Everything you need to know about your Threads by Specialty Design Company experience.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

Are your garments sustainably made?

At Specialty Design Company, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to last, reducing the impact of fast fashion on the environment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Shop Pay.